Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Troll Tours- Sydney and Hunter Valley Tours:
TROLL TOURS HARLEY TRIKE AND MOTORBIKE TOURS:
Full refund if cancelled 48hrs before tour departure. If cancelled within 48hrs 25% will be kept as a booking fee.
TROLL TOURS:
TOUR CONDITIONS: “TROLL TOURS” reserve the right to alter or modify itinerary if prevailing weather, road conditions or adverse conditions require such change.
Whitsundays Sailing Adventures:
Prices are based on multi-share accommodation unless otherwise specified. Prices do not include airfares. Cancellations made less than 21 days before departure will result in complete forfeiture of full price. We reserve the right to substitute vessels without notice at any time for any reason. We recommend you take out travel insurance.
Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All cruises are subject to weather and the vessel operator’s discretion.
At certain times of year ‘dangerous’ jellyfish inhabit these waters and passengers should take care for their own safety. Passengers entering the water do so at their own risk and the owners or operators of the vessel will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk you will be provided with a full length protective ‘Snorkel Suit’ to wear whilst swimming and snorkelling during the cruise.
Whitsundays Sailing Adventures.com and its related bodies corporate, its officers, employees and agents is not the owner or operator of any vessel on which passengers sail.
Accordingly, it shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any injury to person or property which is suffered or sustained by any passenger as a result of participating in any of its sailing adventures, except for any liability which cannot be excluded by law.
Kuranda Koala Gardens:
Cancellation Policy
Admission only:
No charge - however advice given prior to or on the day of travel is required for cancellations.
Package/Combination products:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
